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Orchestra™, the platform that ensures seamless digital identity management

Orchestra™ works as a hub of multi-source data streams, including information on traveller identity and flow, connected devices and third-party systems. It also enables communication between stakeholders and powers truly seamless traveller experiences.

Orchestra™ brings advantages to all stakeholders

Orchestra™ connects multiple stakeholders around the traveller journey, enhancing security, customer experience and operational efficiency.

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Multi-Stakeholders

Description

Orchestra™ supports skateholders, such as airports, airlines and border control authorities with the orchestration of multi-source data streams.

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Interoperability

Description

The digital identity management platform unifies the integration with the skateholders' multiple external systems and apps through the ESB (Enterprise Service Bus) service.

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Flexibility

Description

Orchestra™ is built on flexible architecture to support a multitude of configurations and adapt to the needs to each customer requirements.

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Scalability

Description

Supports the growth, from 1M to 100M travellers per year. Orchestra™ ensures high availability of mission critical services.

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Vision Box™ touchpoints worldwide.

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Vision Box™ products are being used at Self-service Immigration Kiosks in different parts of the world.

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Vision Box™ products are employed in Self-service security checkpoints, corresponding to a percentage of 32%.

A powerful informational structure for decision-making

As a collaborative platform, provides real-time intelligence and end-to-end traveller-centric ecosystems management.

Operation Monitoring tool
Operation Monitoring tool
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Process Monitoring

Description

Operation Monitoring tool for the end customer to oversee in real time the processing of travellers. Displays the relevant information with clarity and easy to read alerts, offering the possibility of immediate
action on exceptions.

Performance Monitoring of Orchestra™
Performance Monitoring of Orchestra™
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Performance Monitoring

Description

The Performance Monitoring of Orchestra™ Service platform is designed to attend customer management needs, providing Business and Customers performance reports.

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System Administration tool used by Vision-Box
System Administration tool used by Vision-Box
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System Administration

Description

System Administration tool used by Vision-Box Professional Services to configure the Orchestra™ Service Platform to the customer's requirements.

Vision Box System Health Monitoring
Vision Box System Health Monitoring
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Health Monitoring
Lead
System Health Monitoring

Description

Provides alerts and information on the health status of the touchpoints and Orchestra™ services. It's both used by Vision-Box Operate or the Customer’s IT Operations.

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A Global market leader that offers local Support & Maintenance

We provide operational and technical support, through our market-leading know-how, and a policy of flexibility 
and adaptability. We think globally and act locally.

Request a Meeting

Get in touch if you wish to know more about how we can redefine your business! Request a meeting today.

Orchestra™: Check out our success insights

Learn more by accessing the articles below!

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How Biometrics Are Enabling Advanced Self-Service
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The Mobile Future of Post-Pandemic Travel
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Smart Borders: Unifying Travel Experiences
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